Request Quote
Services
Quick Links
Quick Links
▸
Services
▸
Quick Links
▸
- Customer Support
- Pay My Bill
- Pickup Schedule
- Holiday Schedule
- Missed Pickup
- Broken Container
- I Am Moving
- Cancel Service
- Customer Service
- Contact Us
- Request Quote
- Start Service
- Business Hours
- Quick Info
- Diversion/Recycle Guide
- Services
- Dumpster Sizes
- Landfill & Transfer Stations
Services
▸
- Residential
- Residential Garbage Pickup
- Residential Yard Waste
- Residential Recycling
- Portable Toilets
- Bulk Pick Up
- Residential Dumpster Rental
- Commercial
- Commercial Waste Collection
- Commercial Dumpster Rental
- Commercial Recycling
- Commercial Organic / Food Waste
- Industrial and Manufacturing
- Compactors
- Shredding
- Portable Toilets
- Intermodal Containers
- Landfill & Transfer Stations
- Waste Processing & Transfer Stations
- Materials Recovery Facility or MRF
- Green Waste Processing & Composting
- Wood Waste Processing
- Waste Diversion and Beneficial Reuse
- Special Waste Disposal
- E-Waste
- Household Hazardous Waste
- Industries
Company
▸
- About Us
- Management
- Statement of Values
- Community Support
- Sustainability
Locations
▸
- Case Studies
- Gallery
Pay My Bill
Contact Us
Request Quote
Quick Links
▸
Services
▸
- Company
- About Us
- Management
- Statement of Values
- Community Support
- Sustainability
- Employment
- Locations
- Quick Links
- Quick Info
- Dumpster Sizes
Customer Support
- Make a Payment
- Online Bill Pay
- Pickup Schedule
- Holiday Schedule
- Missed Pickup
- Broken Container
- I Am Moving
- Cancel Service
Customer Service
- Contact Us
- Request Quote
- Start Service
- Business Hours
EL Dorado Disposal
Frequently Asked Questions
Frequently Asked Questions
How do I get my broken cart repaired/replaced?
▸
We can either repair or replace your container at no charge. Call customer service to arrange the repair.
Is there a military discount?
▸
No, but we offer a 10% Senior Discount.
Is there a senior discount?
▸
Yes, we offer a 10% Senior Discount.
I have another company's cans. Will you service those?
▸
No, our trucks can only service our carts.
I have a missed pickup, what do I do?
▸
We will pick up your your extra trash on your next scheduled pickup day. Please call customer service to arrange the pick up.
Do you sell containers?
▸
No, we generally provide them with the service.
What is your cancellation policy?
▸
We are sorry to hear you would like to cancel service. Please call us to begin this process.
I have extra trash I would like to set out tomorrow. Is there a charge for that and what are the guidelines?
▸
Yes there is a small charge for extra trash. Please call customer service to arrange a pickup.
What methods of payment do you accept by phone?
▸
We accept Visa, Mastercard, American Express and Discover by phone. There is no additional charge to pay by phone.
What time should I set my trash & recycling carts out?
▸
We start our routes at 5:00am each day. Please have your cart out by that time, or simply set it out the night before.
Where should I set my trash carts?
▸
Please place your cart within 3 feet of the curbside by 5:00am on your service day.
How often is recycling picked up?
▸
Residential: Recycling is picked up every other week. Calendars highlighting your recycle weeks are available for you to reference, and/or print, on our website under Residential Recycling.
Someone is illegally dumping in my container, who do I contact?
▸
Your Local Police Inspection Office.
What debris is considered "construction waste?"
▸
Woods, vegetation, wall & floor coverings, plaster, metal scraps, furniture, wiring, etc.
Can the charges for a roll-off at my home be added to my trash bill?
▸
Roll-offs are all prepaid services, but we do not require you to have our trash service to use our roll-offs.
Can I set the roll-off in the street in front of my house?
▸
Many of our service areas require permits, please inquire by phone for your area.
Can I throw tires and appliances away in roll-off?
▸
No, we do not accept tires or appliances in our bins.
Do we provide LEEDS tracking?
▸
Yes - Const Tracking and Reporting for LEEDS
Do we provide Construction Recycle Service?
▸
For more information, please contact us through our website, or by phone.
Do you offer bear proof containers?
▸
We offer 96 and 64 Gallon Bear Carts.
What is considered E-waste?
▸
E-waste is electronic waste, like old TVs, computers, etc.
Can my roll-off be placed in my driveway?
▸
Please contact us to find out more information about this.
Why is my first bill more than the monthly charge quoted to me?
▸
Most likely because a pro-rated charge was included in your first bill, please contact us if you need additional information.
Who should I contact for an updated contract?
▸
You can contact us through our website.
Why is my bill pro-rated?
▸
You can contact us through our website for more information on that.
How much time does it take to cancel service?
▸
You can contact us through our website for more information on that.
Do you provide weekend service?
▸
No, we do not offer weekend service.
How many bags can I place out?
▸
You can contact us through our website for more information on that.
Why can't I login online?
▸
You can contact us through our website for more information on that.
How can I get a hold of someone in accounting?
▸
You can contact us through our website.
Company
Copyright © 2023 El Dorado Disposal | Sitemap | Terms Of Use | Pricing Policy | Privacy Policy | Environmental Surcharges.